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Frequently Asked Questions

  • How does your mobile, shop-at-home service work?
    We bring a curated selection of flooring samples directly to your home. This allows you to see and feel the products in your own lighting and space before making a decision.
  • Do you offer free consultations and estimates?
    Yes. We offer a complimentary in-home consultation and provide a detailed quote based on your project’s unique needs and preferences.
  • What types of flooring do you install?
    We install a wide range of flooring materials including hardwood, luxury vinyl, tile, carpet, and eco-friendly options like cork and bamboo.
  • Do you handle insurance-related projects or claims?
    Yes. We regularly work with customers managing insurance claims and can guide you through the process to ensure you receive the best possible outcome.
  • How long does the installation process take?
    The timeline varies depending on your chosen material and the size of your project. We’ll communicate a clear schedule upfront and keep you updated throughout the job.
  • Who handles the installation?
    We partner with experienced, long-tenured installers who have been working with us for years. Their skill, attention to detail, and professionalism ensure a flawless final result.
  • Do you offer financing options?
    We provide a deferred interest financing plan (WAC) to help make your flooring project more accessible and manageable. Find more information by clicking HERE.
  • What if I have questions or need assistance after the project is completed?
    We offer ongoing support and stand behind our work. If you have any questions or concerns after installation, just give us a call. We’re here to help.
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