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Frequently Asked Questions
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How does your mobile, shop-at-home service work?We bring a curated selection of flooring samples directly to your home. This allows you to see and feel the products in your own lighting and space before making a decision.
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Do you offer free consultations and estimates?Yes. We offer a complimentary in-home consultation and provide a detailed quote based on your project’s unique needs and preferences.
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What types of flooring do you install?We install a wide range of flooring materials including hardwood, luxury vinyl, tile, carpet, and eco-friendly options like cork and bamboo.
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Do you handle insurance-related projects or claims?Yes. We regularly work with customers managing insurance claims and can guide you through the process to ensure you receive the best possible outcome.
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How long does the installation process take?The timeline varies depending on your chosen material and the size of your project. We’ll communicate a clear schedule upfront and keep you updated throughout the job.
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Who handles the installation?We partner with experienced, long-tenured installers who have been working with us for years. Their skill, attention to detail, and professionalism ensure a flawless final result.
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Do you offer financing options?We provide a deferred interest financing plan (WAC) to help make your flooring project more accessible and manageable. Find more information by clicking HERE.
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What if I have questions or need assistance after the project is completed?We offer ongoing support and stand behind our work. If you have any questions or concerns after installation, just give us a call. We’re here to help.
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